Privacy Policy

Privacy Policy

Introduction

Welcome to https://carpet-cleaning-services-with-free-estimates.storysurge.net (hereafter referred to as “Carpet Cleaning Services with Free Estimates,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle data collected through our website, applications, services, and products, in alignment with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party services, platforms, applications, or websites linked from our site, which have their own privacy policies governing user data.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use our applications and services as an authorized user, creating an account, or making purchases.
  • You visit our website, interact with content, or download materials.
  • We communicate with you via email, phone, SMS/text messages, or other channels for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide quality services. This includes:

  • Account Information: Details associated with your user account, such as username, email address, and password.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details, if provided for direct deposit or other financial services.
  • Purchase Information: Product/service orders, order quantities, and purchase frequency.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and location data from your mobile devices when you use our apps or visit our websites.
  • Location Data: GPS coordinates and other location-based services data to provide location-specific services.
  • Feedback: Reviews, ratings, comments, and responses to surveys or feedback forms you choose to share.
  • Social Media Information: Publicly available information from social media platforms when users interact with our content or share it.
  • Product Information: Details about products or services you browse, search for, or purchase on our sites.

We collect this data through various means: user input forms, account creation processes, online interactions, automated tracking technologies (like cookies), and third-party service providers who assist us in collecting and processing data.

Cookies

We use cookies to enhance your experience on our websites and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our sites, such as secure login or maintaining session state.
  • Preference: Customizing user preferences and settings.
  • Analytics: Providing insights into how users interact with our websites, helping us improve performance and functionality.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected data from a child in violation of this policy, we will take steps to delete that information and inform the child or their parent/legal guardian.

Your Rights

Depending on your location, you may have specific rights regarding personal data, including:

  • Access, rectification, or erasure of your data.
  • Right to restrict processing of your data.
  • Right to data portability (receiving a copy of your data in a structured format).
  • Right to object to the processing of your data for specific purposes.
  • Right not to be subject to automated decision-making and profiling.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team at:

  • Email: privacy@carpet-cleaning-services-with-free-estimates.storysurge.net
  • Address: [Provide Postal Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions regarding privacy, data usage, or this Policy, please reach out to our Privacy Team using the contact details provided above.